Milling Flexible Partials – Expert Discussion for Quality Results

Jeff Youngerman, CDT, Key Account Manager for Zahn Dental and Kris Schermerhorn, CDT, Owner of Northern Virginia Dental Lab navigate through the digital workflow, discussing the equipment and materials needed in order to produce accurate, strong, and aesthetically pleasing removable appliances. Panel of experts include: – Carl Horrocks from 3Shape discussing the latest software updates in the 2020 Design Studio – Mike Webb from CIMSystems reviewing the new refinement features and tools in Millbox – Greg Everett from Sierra Tooling emphasizing the importance of having a quality tool on your side – Ian O’Neill from Roland DGShape discussing why it is important to choose an accurate and reliable milling machine


“Growing the lab through burs” Join Greg and Nick on Voices from the Bench

“Greg Everett and Nick Alonge from Sierra Dental Tool come on the podcast with Elvis and Barbara to talk about these unsung heroes of our industry. Not only do they talk about how they can produce (or grow) a bur that is better than most average burs, but they also bring years of lab experience and a willingness to help when needed.”


MillBox Experts – Round Table Discussion

In case you missed the live broadcast, check out the recording of the recent round table discussion we had with our friends over at CimSytstem!

“During this session, we cover some of the common support issues that come up in Dental CAD/CAM and some of the best ways to narrow down and solve them. We’ll also be discussing some key tools that are already available in MillBox that can help with common issues as well as upcoming updates that will make your MillBox CAM more flexible.”

Webinar: Digital Production in a Modern Lab

An efficient team runs on a chain of: digital production, correct tools and materials, maintained equipment, good communication, and time management. What does each of these mean for you? Check out the latest #webinar featuring Nick Alonge and Greg Everett as they discuss balancing cost and quality in a dental lab.

Top Ten Tool Life Tips


When you purchase tools for your mill you want to make sure you get the most out of them. Many labs out there don’t realize how many different things that can impact the life they get from their tools. There are numerous contributing factors to tool longevity. We wanted to identify and explain a few of them.

In no particular order, here is our top ten list:

1. Machine Maintenance

The easiest thing you can do to help your tool life is to be diligent with your machine maintenance. A well-maintained machine is going to subject the tool to the loads that it’s designed to take. Usually, manufacturers have recommended intervals. It’s important to keep up with the scheduled maintenance of the machine if you want to protect your investment. It might be a pain to shut down for a little while, but it’s much better to catch a problem beforehand instead of experiencing a breakdown.

2. Machine Calibration

Calibrating your machine ensures that it carries out commands made by the CAM software in the most precise way possible. A machine that is not calibrated may make erroneous movements. This has a big effect on tool life. It’s comparable to driving a car that has bad alignment. If your alignment is off your tires will wear prematurely. We usually find that labs don’t calibrate enough. Our default recommendation is to do what your manufacturer says to do, but we offer a couple of added layers:

  • If you don’t run your mill much, you still need to calibrate it. The daily temperature variances can affect the calibration of the mill.
  • If you are running the mill in a high production scenario, you want to calibrate more often than the manufacturer recommends.

Properly calibrated machines run better overall and help you get the most life from your tools. You really can’t overdo it.

 3. CAM Software and Milling Strategies.

If you think of your machine system like a nervous system, the software would be the brain. The CAM software deploys the milling strategy to tell the machine how to cut. It has a direct effect on tool wear depending on how aggressive the settings are, and if they are properly matched to the material you are cutting. Typically, when we find an issue with software it’s either out of date or not the right strategy for the material. Every software company out there is constantly tweaking their products to work best. We recommend staying current on your licensing so you can take advantage of the latest improvements.

4. Ambient Temperature

Air temperature can affect tool life because it can affect the calibration of your mill.  If the air temperature changes significantly the mill can change shape due to thermal expansion of its frame. As little as 10 degrees Fahrenheit can have an effect on the calibration of your mill

6. Ambient Humidity

The amount of humidity in your lab can affect your tool life. The higher the humidity, the more material tends to stick to the tool while it mills. Clogged tools run hot and do not efficiently remove material from the cutting area. This increases the load on the tool and reduces the tools service life. It’s always best to keep your mill in a nice, climate-controlled area.

6. Mill cleanliness

Production environments are hard on equipment. Taking care of your mill’s hygiene will help you maintain its peak performance. If the mill is happy and clean, the tool will be too.  In our experience, mills that are kept dirty are usually not maintained and calibrated regularly. Large amounts of material build-up inside your mill will increase the stress on its mechanics and spindle.  This stress will trickle down to the tool, decreasing its life.

7. Material Evacuation: Air and Suction

Removal of powder from the workpiece is critical to the longevity of tooling.  Milling in a pocket full of previously milled material can reduce tool life by 25-40%, depending on how often this condition exists.  Check your airflow and dust collection.  If you are getting milled material buildup adjust airflow accordingly to remove this condition. Most machine manufacturers have a recommended spec for both PSI and CFM; it’s an easy thing to double check.

8. Material Selection

As our digital technology progresses, the variety of materials available is growing. The hardness of the material selected can have a huge effect on the performance of tooling. The harder the material, the shorter your tool life. You can judge hardness of a material by feel. If you’ve cut on multiple brands of zirconia in the green state by hand, you will notice that the feel of each zirconia will differ a bit. The machine notices too. This is something to keep in mind when you are choosing materials to mill in your lab.

9. Spindle Health

The spindle is the lifeblood of your mill. It has a finite life that is rated by the manufacturer – usually in run-time hours. As a spindle ages it will begin to wear out. The spindle bearings become less accurate. This increases the amount of runout (see our article on runout HERE) which can significantly reduce tool life. You can track the health of your spindle by seeing how far into the recommended hours you are. Also, worn spindles will usually tell you they’re worn. If you notice a sharp decline in tool life or an audible pitch change in the way the spindle sounds it might be going out. Make sure to work closely with your machine supplier to keep on top of your spindle health.

10. Collet Health

The collet is a very important part of the tooling recipe. It assures that the tool is held securely and on center to the spindle. It’s good to keep in mind that collets are wear items. They need to be maintained and periodically replaced. If it’s worn, dirty, or not adjusted properly it will not hold the tool right. This can lead to increased runout which will cause the tool to cut unevenly and wear prematurely.  If you notice your mill is chipping margins or wearing tools faster than it usually does, changing your collet is always a good first line of defense.


We hope that this list has given you some insight into the causes of tool wear. This information ought to give you the resource you need to more effectively judge your tooling situation.

Anatomy of a Tool: Understand the Parts

In this post, we’ll give you a top-down view of the parts of a tool.

If you know the basic parts of the tool and understand some of the design variables, you can understand what you’re buying and make your dollars go further.

Overall Length: 

Measured end to end.

Nearly all of the dental CNC machines on the market today are designed around a very specific length of tool. All of the machining geometry is based on this dimension. It’s the foundation that the rest of your milling experience is built on. If the length is incorrect, trouble’s not far off.


The thick part of the tool that is held in the spindle motor.

The quality of the shank determines how well it spins in the spindle. The finish tolerances set quality tooling apart from lesser tooling. Even the tiniest defect can cause an unbalance in the tool at speed.  Liken it to the rim on a bicycle. If you’ve ever tried riding a bike with a bent rim you can visualize the importance of spinning a tool precisely. You should also know that some manufacturers don’t make their own tools from start to finish. It’s common practice to buy inexpensive pre-made blanks and grind a design into it. That’s a great way to save money, but the trade-off is the risk of making a slightly bent bike wheel. It’s better to control the production of the tool blank in-house. Make sure you ask your supplier how they source and tolerance their blanks.


How deep the tool can mill.

While it’s nice to be able to mill deep pucks, longer isn’t always better. Longer reach makes the tool more susceptible to bending forces. As length is increased the tool is more likely to vibrate and break when milling. Labs are milling more larger pucks today. When using long reach tools, it’s important to counteract these tendencies with good strategy design. Whenever you make a change in your tooling the milling strategy needs an update as well. The tool needs to be represented correctly for the CAM software to generate precise tool paths. It’s common for this mismatch to cause tool impacts and breakages. Make sure you work with your tool supplier to avoid this issue.

Flutes/Cutting Edge Design:

The business end of the tool.

This part of the tool is directly responsible for the result you get from your mill. A good cutting surface will give you a good result, and vice versa. There are hundreds of different combinations of angles, profiles, and manufacturing processes that affect the performance of a tool in a given scenario.

If you look at the dental tooling market as a whole, you’ll find different schools of thought on how to design this part of the tool. On the low end, manufacturers can re-brand existing designs and sell them as dental tools. This practice is great for the profit margin on cheaper tools. Higher end manufacturers make the investment in good research and development. That gets you tools that are specially designed for the materials they are used in.  A well-designed cutting geometry will give you much longer service life, and improved surface finishes on your units.


We’ve seen out-of-spec tooling cause a wide variety of problems. It’s a drag on productivity. As a lab tech your time is more valuable at the bench than chasing down problems with your Cad/Cam equipment. Don’t let tooling be the weakest link in your process. Use a quality milling tool and reduce your overall stress level while improving your bottom line.


Runout: Is it Chipping Away at Your Productivity?

In this post, we’re going to outline what runout is and what you can do to avoid it.

Runout is one of the most significant sources of milling problems in the dental lab. If you have ever had abnormal tool wear or strange breakages you can’t explain, there’s a good chance you’re experiencing the effects of runout.


What is runout?

Basically, runout is the tendency for a tool to wobble as it spins. Any time that the tool spins around an axis that is not its center, it’s running out. It might not seem like that bad of a thing, but the forces that are in play when a tool is cutting need to be in precise balance. If they’re not, the results are anything but ideal.


How does it affect milling?

Efficient milling processes are all about balance. When a tool is running out, its performance will degrade drastically. The main reason is that runout creates uneven cutting loads on the tool. As a tool runs out, the chip load (amount of material the tool cuts) on the tool is constantly changing. This causes uneven cutting stresses and wears the tool unevenly. Excessive runout will cause more tool wear, more chipping of margins, and more trouble overall.


What are the common causes of runout?

In an ideal world, the tool would be in perfect alignment with the spindle axis at all times. However, this rarely happens in real life. There are many variables involved in how precisely a tool spins.  Here are a few things you can check to help counteract the effects of runout:

  1. Collet health: The collet is responsible for centering the tool to the spindle. If it is worn or dirty it will easily cause runout. This alone is probably the largest contributor to runout related issues in the dental lab. All too often, the collet is ignored in the lab. It’s important to know that the collet is a wear item and does need to be serviced and replaced periodically. To avoid collet issues, make sure to follow the guidelines that came with your machine concerning collet maintenance.


  1. Tool quality: There are some low-quality tools on the market that aren’t made to the exacting standards that higher-end tools are. This results in a tool that can run out on its own. The ability to hold tight machining tolerances is the most important part of creating a quality tool. Just be aware: cheaper tools might have runout built right in.


  1. Spindle health: Unfortunately, spindles wear out. The bearings will wear and the spindle itself will start to runout. If the spindle is running out, so is the tool. Anyone who has run a milling machine for a significant amount of time will tell you that they’ve had to replace a spindle. It’s a huge headache, but if you’ve got a worn one you have to replace it.


  1. Milling strategy: Believe it or not, the strategy can cause runout too. The milling strategy tells the machine how to run the tool. It programs spindle speed, feed rate, depth of cut and other aspects of the milling process. If the strategy is not designed optimally, it can cause the tool to deflect (runout), and otherwise perform badly. In order to avoid this one, make sure you always have the most up to date milling strategy from your supplier.


How do you know if runout is your problem?

If you’re having milling issues there’s always a long list of potential causes. The best advice here is to work closely with your machine supplier and have them help you make the diagnosis. If you do have a runout problem, it’s likely you’ll go through several troubleshooting steps to get to it. This is because when troubleshooting a machine, the low hanging fruit is picked first. They’ll usually go through your software, calibrations, etc before attempting to diagnose a runout issue. Be aware that replacing tools or updating software may mask a runout issue short term, only for the problem to come back in short order.

If a runout condition is bad enough, it will show up in the tool wear pattern.  Look at the tool under the microscope. If it has more wear on one side than the other, it’s very likely that it has been running out.

The sure way to see if you have a problem with runout is to measure it. Some machines have indirect ways of measuring runout, but the most reliable way is to use a dial indicator and measure it right at the tool. Usually, this is something that a service tech will do on a field call. Every machine has a runout tolerance that is considered acceptable. If it’s outside the acceptable limits (ask your machine tech what these are) it will be time to replace the collet and/or the spindle on the machine in question.



Regardless of what causes it, runout will erode your production efficiency. It will either creep up on you as your equipment wears or rear its ugly head suddenly. It’s best to be vigilant. Hopefully, you have gained a bit of knowledge about the characteristics of runout and increased your ability to troubleshoot on your own.